Shipping
- Delivery: Ships from our partner brands in the US. Delivery time depends on the item and is shown at checkout / in your shipping confirmation.
- Tracking: you will receive a tracking number once your order has shipped.
- Rates: shipping charges are calculated at checkout based on your destination and the delivery speed you choose. The options available for your order are shown at checkout.
- Multiple packages: many items ship directly from our partner brands, so an order with items from more than one brand may arrive in separate packages, each with its own tracking.
Read the full Shipping Policy.
Returns & refunds
- 30-day returns: if you are not completely satisfied, you can return items within 30 days from the date you receive them.
- Eligibility: items must be unused, unwashed and in their original packaging with all tags attached. Proof of purchase (order confirmation or receipt) is required.
- How to start a return: contact our customer support team with your order number and the reason for your return. We will send you shipping instructions.
- Refunds: once your return is received and inspected, we will let you know whether your refund is approved. Approved refunds are processed back to your original payment method within 5–7 business days.
Read the full Refund Policy.